Palumbo Notary Services, LLC

Privacy Policy

At Palumbo Notary Services LLC (“we,” “our,” “us”) value and respect your privacy. As a trusted notary service, we understand the sensitive nature of the personal and legal information you share with us. This Privacy Policy explains how we collect, use, safeguard, and disclose your information in compliance with state and federal laws. Our goal is to ensure that your information is always handled with the highest level of confidentiality, integrity, and professionalism.

1. Information We Collect

We may collect the following types of information from you when you use our services:

Personal Identification Information: Name, address, email, phone number, date of birth, government-issued identification.
Transaction Information: Documents submitted for notarization, transaction records, digital certificates, and signatures.
Payment Information: Billing details, payment card information, or other financial data necessary to process payments.
Technical Information: For remote online notarization, we may collect device information, IP address, and video/audio recordings required by law.

2. How We Use Your Information

We use your information to:

Verify your identity and eligibility for notarization.
Perform notarial acts in compliance with state and federal law.
Maintain accurate business and notarial records as required by law.
Process payments and send invoices/receipts.
Improve customer service and respond to inquiries.
Fulfill legal or regulatory obligations.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in the following limited circumstances:

Legal Compliance: With government authorities or regulators if required by law, subpoena, or court order.
Service Providers: With third-party providers (e.g., payment processors, secure RON platforms) to carry out services on our behalf.
Business Operations: If required for audits, record-keeping, or lawful business purposes.

4. Data Security

We implement appropriate physical, electronic, and administrative safeguards to protect your information. Remote online notarization sessions are encrypted and securely stored as required by state law. While we take all reasonable precautions, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information, notarial records, and video recordings only for as long as required by Pennsylvania state law and applicable federal regulations. After the retention period, records are securely deleted or destroyed.

6. Your Rights

You have the right to:

Request a copy of personal information we hold about you.
Request correction of inaccurate information.
Request deletion of personal information, subject to legal retention requirements.

7. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with the revised effective date.